By accessing and using HelpNerds.net, you agree to be bound by these Terms of Service. HelpNerds provides an Open WebUI interface for various AI models. We reserve the right to modify these terms at any time.
Free Trials: We offer a 14-day free trial on our subscription plans. A valid credit card is required to initiate the trial. If you do not cancel before the 14-day period ends, your card will be automatically charged for the chosen subscription plan.
Refund Policy: We stand by our service with a 30-Day Money-Back Guarantee. If you are not satisfied within your first 30 days of paid service, contact support for a full refund.
For users on the BYOK Platform Plan, HelpNerds does not store, monitor, or intercept your API keys on our servers. Your keys are stored locally within your browser session to ensure 100% privacy and security.
We collect basic account information (Name, Email, Phone Number) during checkout strictly for account provisioning and customer support. We do not sell or share your personal information with third-party marketers.
You agree not to use the HelpNerds suite to generate illegal content, distribute malware, or attempt to reverse-engineer our dashboard infrastructure. Violation of these terms will result in immediate account termination.